This is the worst company that I've ever done business with since I opened my business in January 2020. I purchased 2 outdoor building signs for my dance studio from this company for 10,000. The signs were installed on Monday, May 11, 2020. There was a wind storm on Thursday, October 29, 2020 (less than 6 months of installation, picture attached showing the sign partially ripped from the building), which caused my sign that faces the parking lot to be partially ripped from the building. All the other signs in the business park were still intact. Prior to purchasing the signs, I was told by the representative from FastSigns that FastSigns installed most of the signs in the shopping plaza. I noticed that the other signs in the plaza appeared to be very durable and did not have any damages. I immediately contacted FastSigns and notified them of the damages and they told me that they would send me a quote, so that I can pay for the damages. I explained that it hasn't even been 6 months. I had to go through a stressful back and forth with FastSigns to even get them to send someone out to take a look at my sign. On Tuesday March 1, 2022, my sign that faces the street, I noticed that it started to unravel and fade (2nd picture attached). I notified FastSigns and they told me that my logo was too small and thin and they had to use certain materials and this is why it's unraveling and the fading is due to sun damage. I explained that I was not informed of any of this prior to the purchase/installation of the signs. They told me, once again, that they would send me a quote. FastSigns makes outdoor signs, which means they knew that, at some point, both signs would be exposed to possible weather conditions, such as wind, rain, snow, hail and sun. FastSigns refuses, once again to even come out and take a look at the sign. This is not proper way to treat a customer. I spoke with two other sign companies in the area and they both came out and surveyed the damages to my signs. Both companies concluded that the vinyl that was used to make my signs were below standard vinyl materials. They explained that the vinyl that a more durable vinyl that last about 6-8 years was supposed to be used to make my signs. I still have not heard anything from FastSigns since, I sent the last email on 3-10-2022.

Didn’t have a great experience with this company. At first the communication seamed great and the sales person was very friendly. I told them exactly what I needed printed and even gave them the physical sign I needed the exact dimensions copied from. They said it would be no problem to recreate. What they provided me was not only the wrong dimensions but was printed in the wrong direction and the sales person helping did nothing to correct the mistake but tell me it was my fault. Now I’m out $150 with no resolution for their mistake. Would not recommend this company.

The communication and clarification from the representative handling my signs was non-existent. It was not fast, it was not simple. They made no effort in making sure the signs were what I needed, only asked one question during the entire process. Getting an update on the process doesn't happen unless you ask for it. I would not recommend dealing with this location.

Best Signs and Superior Color! These signs are amazing! I Love the colors! I tried to have these signs done at another local print shop and the shop was not able to get the colors this vibrant after 4 tries :-(. That print shop produced powder blue signs that looked as if the signs had been in the sun for over 5 years. We are getting a lot of foot traffic in our store from these beautiful signs! Will use Fastsigns again for other projects. Thanks team @FASTSIGNS® of Atlanta, GA - Downtown Patrice

Make sure to set the price right from beginning because they will change it on you. Not cheap at all washout truckers They will play dumb and say the are only doing one side of the truck and charge you extra for the other side. They where looking at a truck how can they think you only one side with signs. Not professional at all.